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This isn’t a free online counseling service (although all consultations for the time you’ve actually used.Contrast that with the usual arrangement for in-office consultation, where you’ll usually have to pay in advance for the full hour even if you only need five minutes to ask a question and get an answer!Escalations are automatic and help your agents provide the most personalized customer experience possible. is different However your customers reach out — live chat, email, or messaging — Bold360 helps your agents work smarter, with the insights and tools they need to maximize every conversation.value starts here No matter how your customers want to engage — through chatbot, dynamic search bar, or virtual agent — Bold360 harnesses artificial intelligence to make self-service more engaging and intuitive. Our material is not intended as a substitute for direct consultation with a qualified mental health professional.Counselling is accredited by the Health on the Net Foundation.Now, however, the company is putting a serious and sustained effort into building up its team of fully-qualified, licensed, and genuinely non-psychic mental health professionals.The organisation is now rapidly becoming a real hot-bed of online mental health services.
Now you can put your questions to a counselor, therapist or psychologist and receive a personal and confidential reply online can only publish single replies to a small number of the many questions we receive every day, and private practices like the online therapy service we used to provide at one of our spin-off sites work with a very limited number of clients at a time.Your personal details are kept entirely confidential, and credit card billing activities are handled completely by the company providing the service, which never shares these details with the mental health professional.If you do decide to continue on a paid basis, you can stop the session at any time you wish, and you will be billed only for the actual time you spent in the session.Get insights into the past and present so you can make more informed decisions about the future with our customer analytics.Leverage easy, actionable insights to create bots that answer the right questions at the right time.